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Warranty/Refund

> The item I purchased doesn't suit me. What can I do ?

> How long are your items guaranteed ?

Technical

> One bulb of my LED kit no longer lights up. How can I know whether it's the bulb or the ballast that is defective ?

> Are LED and Xenon kits approved on the road ?

> The bulbs I purchased for my car make error display appear on the dashboard. Why ?

> The unitary leds that i plugged don't work. What can I do ?

Order/Payment

> I paid with my credit card but my order status is still on hold, what's going on ?

> I received an email saying that I have an amount of money available on my loyalty account. How to use it ?

Delivery/Return

> I ordered leds with a wiring option and my order still hasn't been shipped.

> I received my order but I just realised that I made a mistake on some references. What can I do ?

> I placed an order a week ago and I still haven't received anything...

> My order came in the mail this morning but the parcel is damaged, what are my recourses ?

> If I place an order now, when will I get it ?

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15 days to be satisfied or your money back 15 days to be satisfied or your money back
Delivery near you Delivery near you
Guaranteed competitive prices Guaranteed competitive prices
Shipping the day of the order Shipping the day of the order

Tous vos avis sont authentiques et sont très importants pour améliorer sans cesse la qualité de notre service

Jacques b
05/19/2019

Commande de leds clignotantes

Satisfait du service et de la qualité . Par contre pour le suivi, information le jour où l'envoi a fait, puis plus rien n'a bougé jusqu'à l'arrivée du colis. La poste....

Gilles G
05/11/2019

Gilles

SAV et remboursement au top (leds clignotants véhicule non compatible). Par conséquent, j’ai acheté des ampoules leds pour la maison. Produits reçu dans les délais, emballage sérieux, lots de différentes ampoules (B22, E14, E22, ...) montées et éclairage au top (12W - lumière du jour). Je recommande PLANETELEDS à tous.

Nicolas F
05/11/2019

Super enseigne

Bonjour a tous,voila j'ai commander des ampoules LED avec ventilateur pour ma Hyundai ,conseillère qui vous écoute et qui vous dirige vers le produit que vous recherchez,merci a la dame qui m'as bien orienté ,j'ai donc bien reçu ma commande et tout et parfait ,tout c'est monté comme me l'avez dit la dame,merci a vous et bonne journée ;)

Janna S
05/09/2019

Super

Livraison très rapide pour ma part, le prix est vraiment incomparable je suis très satisfaite, et la qualité est top !

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